Candidates with strong soft skills are in high demand across many different types of jobs. What are soft skills, and why are they so important?
What are Soft Skills?
Soft skills are the personal qualities you need to achieve success in the workplace. They are how you work with and relate to others; in other words, people skills.
Regardless of the job you are applying for, you will need at least some soft skills. To succeed at work, you must relate well to everyone you interact with, including managers, coworkers, clients, suppliers, and anyone else you communicate with while working. These are the types of skills that all employers value.
Employers want employees who can effectively interact with others. These skills are also difficult to learn, so employers want to know that job candidates already have the soft skills they need to succeed.
List of Key Soft Skills
Here is a list of the most important soft skills that employers care about. The list includes sublists of relevant soft skills that employers tend to look for in job applicants.
Communication
How well do you communicate? Communication skills are important in almost every job. You will likely need to communicate with people at work, whether they are clients, coworkers, managers, or suppliers. You will also need the ability to speak clearly and politely with people in person, over the phone, and in writing.
You will likely also need to be a good listener. Employers want employees who are not only able to communicate their own ideas but are also able to listen empathetically to others. Listening is a particularly important skill in customer service jobs.
Listening, negotiating, non-verbal communication, persuasion, presentation, public speaking, reading body language, social skills, storytelling, verbal communication, visual communication, report and proposal writing, writing skills.
Critical Thinking
No matter the job, employers want candidates who can analyze situations and make informed decisions. Whether you are working with data, teaching students, or fixing a home heating system, you need the ability to understand problems and think critically to devise solutions. Skills related to critical thinking include creativity, adaptability, and curiosity.
Adaptability, technical ability, creativity, critical observation, critical thinking, design ability, willingness to learn, flexibility, innovation, logical thinking, problem-solving, research skills, reasoning ability, thinking outside the box, resilience in the face of change and uncertainty, problem-solving skills, value of education, eagerness to learn.
Leadership
While not every job is a leadership role, most employers want to know if you can make decisions under pressure and manage situations and people. The ability to escalate a difficult situation and help resolve it is something employers look for in potential employees.
If you are interviewing for a position with potential for advancement, the employer will want to know if you have what it takes to become a leader.
Conflict management, negotiation, decision-making, delegation, conflict resolution, facilitation, providing clear feedback, inspiring people, leadership, managing difficult conversations, remote/virtual team management, meeting management, mentoring, motivation, project management, problem-solving, effective coaching, supervision, talent management.
Positive Attitudes
Employers are always looking for people who will bring a positive attitude to the office. They want employees who will be friendly to others, enthusiastic about their work, and generally pleasant to be around. The ability to keep things positive is particularly important if you work in a fast-paced, high-pressure environment.
Confidence,
collaboration, kindness, energy, enthusiasm, friendliness, honesty, humor, patience, respect, respect.
Teamwork
Hiring managers look for job candidates who can work well with others. Whether you will be doing a lot of individual projects or just attending some administrative meetings, you should be able to work effectively with the people around you. You should be able to collaborate with others even if you don’t always agree with them.
Some teamwork-related skills include the ability to negotiate with others and recognize and appreciate diversity within the team. Another relevant skill is the ability to accept and apply feedback from others.
Accepting feedback, collaboration, customer service, handling difficult situations, dealing with office politics, disability awareness, diversity awareness, emotional intelligence, empathy, building personal relationships, handling difficult personalities, cultural competence, interpersonal skills, influence, networking, persuasion, self-awareness, selling skills, social skills, team building, teamwork.
Work Ethic
Employers seek job candidates with a strong work ethic. These individuals arrive at work on time, complete tasks promptly, and remain focused and organized.
They can plan their time and accomplish their work thoroughly. While they are capable of working independently, individuals with a strong work ethic can also follow instructions.
Work ethic is difficult to teach, so employers will be impressed if you can demonstrate it in your job application.
Attention, work ethic, competitiveness, dedication, reliability, following direction, independence, meeting deadlines, motivation, ability to multitask, organization, consistency, continuity, planning, proper business etiquette, regularity, flexibility, self-direction, self-monitoring, staying on task, strategic planning, time management, trainability, ability to work under pressure.
Other Soft Skills
Here are some additional soft skills you might want to mention in your resume, cover letters, job applications, and interviews. The skills will vary based on the job you are applying for, so pay close attention to the job requirements listed in the job description.
Being assertive, work ethic, business storytelling, awareness of business trends, customer service, effective communication, emotional management, environmental sensitivity, following instructions, adhering to regulations, following the rules, performing well under pressure, working well under pressure, working under pressure.
How to Make Your Skills Stand Out
Add relevant skills to your resume. Include terms closely related to the job you are applying for in your resume, especially in your work history description.
Highlight skills in your cover letter. You can incorporate soft skills into your cover letter. Include one or two of the skills listed here and give specific examples of situations where you demonstrated these qualities in your work.
Mention skills during job interviews. You can also use these words in job interviews. Keep the most important skills mentioned here in mind during your interview, and be prepared to provide examples of how you have used each one. Every job will require different skills and experiences, so make sure to read the job description carefully and focus on the skills mentioned by the employer.
Frequently Asked Questions (FAQs)
How should you talk about your skills in a job interview?
Go into a job interview ready to share stories about times you used your skills to solve problems at work. Highlight the skills specifically mentioned in the job description.
What is a skill set?
A skill set is the knowledge, abilities, and qualifications needed to perform a job. A skill set typically combines technical skills (also known as hard skills) and soft skills (also known as people skills).
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Source: https://www.thebalancemoney.com/list-of-soft-skills-2063770
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