For many small businesses, capturing and fulfilling orders in their online store is challenging. To complicate matters, e-commerce fulfillment processes have become more intricate, with multi-node networks, advanced technologies, and varying transportation operations.
What is Dropshipping Fulfillment?
Dropshipping fulfillment refers to a company’s practice of not keeping the products it sells in stock. When companies operating under a dropshipping fulfillment model sell their products, they rely on a third-party fulfillment service, which packages and ships the products directly to customers. As a result, the seller does not have to handle the product directly or manage any supply chain.
What are the Benefits of Dropshipping Fulfillment?
How can your business benefit from dropshipping fulfillment? The short answer is: you can offer various products in your store without needing a supply chain. Once you partner with a fulfillment service like DSers, AliExpress’s dropshipping fulfillment partner, you can add products directly to your store with just one click, without any additional cost.
Challenges of Dropshipping Fulfillment
Businesses following the dropshipping fulfillment model face a variety of challenges. While they all share common goals, some struggle to find quality suppliers, while others encounter shipping issues. No matter the case, there is always one area you can improve to turn your dropshipping fulfillment business into a revenue generator.
How Does the Dropshipping Fulfillment Order Process Work?
When a customer orders a product from your online store, the order is automatically sent to the dropshipping supplier. The dropshipping supplier prepares the customer’s order and ships it directly to the customer. After that, tracking information is sent to the customer to monitor the shipment’s status.
Handling Returns as a Dropshipping Supplier
Returns become more complicated when there is a dropshipping supplier attached to the order. Each dropshipping supplier has different return policies. Nevertheless, the customer comes to you for the return. You must ensure that it is easy for the customer to facilitate the return. Place a clear return policy on your website for customers to see and build trust with them.
Valuable Dropshipping Fulfillment Companies
Despite their crucial role in the order and fulfillment process, dropshipping fulfillment remains completely invisible to the end customer. Upon receiving the shipment, only the return address and Phone Outlet logo will appear on the package. If the customer receives the wrong box, they will reach out to Phone Outlet, which in turn will coordinate with Wholesale Accessories’ fulfillment service to send the correct product.
By using third-party fulfillment services, you can stop worrying about managing inventory and focus on the things that help grow your online business: marketing, website development, and customer experience.
Source: https://www.shopify.com/blog/dropshipping-fulfillment
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