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You may have to wait longer for food if you don’t tip your DoorDash driver.

If you’re still wondering whether you should tip for food delivery, the answer is definitely yes. Food delivery workers typically earn less than minimum wage and rely on tips to ensure a higher and more sustainable income. (According to a 2022 study by the Consumer and Worker Protection Department, food delivery workers from restaurants in New York using mobile apps make $14.18 per hour with tips and $7.09 per hour without tips). But for anyone still confused, DoorDash is testing a new feature that will give customers even more reason to add a tip to their orders.

DoorDash Warning for Customers Who Haven’t Added a Tip

Earlier this year, DoorDash added a pop-up window in the app that warns customers who haven’t added a $0 tip that their order may take longer. This is what it says:

Orders without tips may take longer to deliver – are you sure you want to proceed?

Drivers can choose which orders they want to deliver. Typically, orders that take longer for drivers to accept lead to delays in delivery.

The Impact of Tipping on Delivery Speed

With the alert window, there are two options: “Add Tip” or “Continue Without Tip.” According to DoorDash spokesperson Gene Rosenberg, as mentioned by The Verge, the warning message is “something we are currently testing to help us create the best experience possible for all members of our community.”

DoorDash drivers (known as Dashers) work as independent contractors, meaning they have the freedom to accept or decline orders as they see fit. Because Dashers can see the tip before accepting the order, they are more likely to choose orders that come with a tip, which will be more profitable for them. This means that orders with tips may be picked up and delivered faster, while orders without tips may sit at the restaurant longer.

Testing the Pop-Up Window

According to DoorDash, the pop-up screen is currently being randomly tested with customers across the United States – so you may or may not see the alert in your app, depending on your location. “As with any test we conduct, we will carefully analyze the results of this test and reach out to members of our community for feedback before launching it more widely,” DoorDash stated.

The Importance of Leaving a Tip for Your DoorDash Driver

Whether the pop-up screen is active in your market or not, the fact remains: Dashers may refuse your order if you don’t leave a tip. So if you’re not tipping simply because it’s the right thing to do, you should at least tip to avoid having your food get cold.

Even if you were planning to give a cash tip when the driver delivers the food instead, adding a tip upon checkout in the app will help ensure that your order is accepted and delivered more quickly. Additionally, you can still give the driver some cash in person when they arrive.

For more tips on tipping, check out our complete tipping etiquette guide here.

Source: https://www.realsimple.com/doordash-no-tip-alert-8400078

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