Summary of the episode: Behind the scenes of managing Z Company | Petroli Podcast

In this episode of the “Z” podcast, Ahmed Attar highlights an inspiring career journey with his guest Mazen Al-Durab, who has extensive experience in founding and managing companies. The discussion covers important topics related to the challenges of searching for the right job opportunities and how to determine job suitability for individuals from the start, rather than waiting months after starting work. The guest also emphasizes the importance of developing a work culture within organizations and effective communication between employees and management.

The conversation touches on his experience at “Z,” which has managed to help many companies build e-commerce stores, discussing how to identify the different stages of company growth and the importance of each stage in achieving success. Additionally, Mazen talks about the importance of education and mentorship in shaping the future of the individuals who join the organization, as he believes that a successful leader is one who nurtures other leaders.

The discussions also include insights on how to deal with the challenges facing startups, such as market immaturity or turning an idea into a marketable product. Personal experiences and what can be learned from them are also addressed. The episode is filled with inspiring ideas and valuable lessons that any entrepreneur can benefit from, making it a valuable reference for anyone seeking success in their field.

The Importance of Academic Education in Personal Influence

Academic education, particularly obtaining a PhD, is considered one of the main factors that many strive to achieve as a means of enhancing their influence in their fields. Some believe that obtaining a degree is the only way to make a significant impact in society or in the workplace. However, research suggests that influence does not solely come from academic education but also requires practical skills and real-life experiences. Education can open doors, but it is not the only answer. There are many successful individuals who did not complete their academic education but relied on their practical skills and passion to achieve their successes.

An example of this would be many successful entrepreneurs who started their companies without obtaining a doctorate, such as Steve Jobs and Mark Zuckerberg. These individuals managed to build their empires through innovation and creativity, not just through academic education. Therefore, individuals should focus on developing their practical skills and expanding their knowledge base rather than relying entirely on academic degrees.

Recruitment Challenges and How to Overcome Them

Many companies and individuals face significant challenges in the recruitment field. One of the biggest challenges is knowing job fit from the beginning rather than after some time. This is crucial as it helps reduce employee turnover and increases efficiency in the workplace. There should be clear strategies for evaluating candidates rather than solely relying on resumes or certificates.

Some companies utilize modern techniques such as competency assessments, behavioral interviews, and practical skills tests to ensure they choose the right candidates. For example, companies may use simulation models of work scenarios to measure candidates’ skills and their ability to handle pressures. This type of assessment helps companies determine whether the candidate is suitable for the job and the organizational culture.

Workplace Culture and Its Impact on Performance

The overall culture in the workplace plays a vital role in achieving success and efficiency. A good culture enhances cooperation among employees and increases job satisfaction levels. It is essential for leaders in organizations to focus on building a positive work environment that supports creativity and innovation, as this directly reflects on employee performance. Workplace culture may include ongoing training support, recognition of achievements, and providing a flexible work environment.

For example, implementing continuous training programs for employees can help develop their skills and increase their productivity. Similarly, it is important to encourage team spirit by organizing activities that enhance relationships among colleagues, which increases loyalty and belonging to the institution. A good culture also means that leaders should be available to communicate with their employees and listen to their problems and suggestions, which contributes to improving the work environment in general.

Learning from Mistakes and Successes

Learning from mistakes and successes is a key element in personal and professional development. Individuals and companies must accept the idea that failure is a part of the learning process. By analyzing mistakes and benefiting from them, individuals can improve their skills and avoid repeating the same mistakes in the future. This approach also provides an opportunity to enhance innovation, as failure is often a first step towards success.

For example, many companies that achieved significant successes, such as Google and Facebook, faced difficulties in their early days. They had many projects that did not succeed, but they learned from them and invested in developing new projects. Therefore, it is important to encourage a culture of taking risks and considering failure as an opportunity to learn. This kind of thinking supports innovation and motivates individuals to think outside the box.

Towards Training and Professional Development

The shift towards training and professional development is essential in today’s business world. Many companies have begun to realize the importance of investing in their employees by providing ongoing training programs. These investments in training add significant value as employees become more competent and productive. Training not only enhances employees’ skills but also contributes to improving job satisfaction and reducing employee turnover.

The training program should be designed according to the needs of employees and the market. Training courses can include technical skills, leadership skills, or even personal development. For example, companies can offer workshops on how to deal with challenges in the workplace or how to manage time effectively. Focusing on developing communication and leadership skills can also contribute to improving overall performance and increasing productivity.

Challenges in Unstructured Environments

Many companies face significant challenges when introducing new employees into unstructured work environments. It requires the employee to be flexible and able to adapt to new working conditions, which can be difficult for individuals who are used to a certain system. This requires a deep understanding of the prior situation and knowledge of how to deal with changes. It is important for new employees to earn the trust of their colleagues, which is a major challenge that requires strong communication skills and social intelligence.

In these contexts, lack of organization can complicate matters, making it difficult for the new employee to understand current practices. For example, in startups, work may require multiple roles from employees, meaning they must be prepared to handle new and unexpected tasks. This may require them to make quick and practical decisions, which can be overwhelming at first. Therefore, it is essential to have a support system that enables new employees to successfully navigate these challenges.

Attracting Specialized Talent

When a company is looking for new employees, it is crucial to focus on attracting specialized talent. Companies need employees with prior experiences that can support growth and development. For example, if you are looking for an employee in the sales field, that person should have proven practical experience in that area, enabling them to achieve the desired results quickly.

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Not all specialized employees possess the necessary experience to adapt to the company’s culture. Therefore, it is crucial to establish clear criteria during the hiring process to ensure that individuals are selected who not only have technical skills but also the ability to integrate into the work team. For example, when hiring a sales employee, it may be beneficial to conduct behavioral interviews related to how they handle pressure situations or how they interact with various customers.

Stages of Growth and Expansion in Companies

The various stages of growth are central to the development of any company, as companies must face new challenges at each stage. Initially, companies may start with a small number of employees, making decision-making quick and straightforward. However, as growth occurs, things become more complex as more employees and departments are added, requiring a more complex organizational structure.

For example, when a company moves from 50 employees to 300 employees, it requires clear departments, task distribution, and precise responsibility identification. At this stage, effective communication and collaboration strategies between teams must be in place to ensure that the company’s goals are achieved. Sometimes, it may be necessary to restructure teams or change strategies to meet growing needs.

Employee Experience and Its Impact on Performance

The employee experience is one of the fundamental aspects that affect a company’s performance. The more positive the employee experience, the greater their chances of delivering high performance and increasing productivity. There should be a clear process for attracting and training new employees to ensure they align with the company’s culture. Additionally, there should be opportunities for continuous review and evaluation to retain outstanding employees.

When employees feel that they are part of the team and contribute to the company’s goals, they tend to perform better. Therefore, employee retention strategies should include rewards and recognition for efforts, enhancing team spirit and motivating employees to give their best.

Customer Service and Its Challenges

Customer service is an important part of any business, playing a vital role in retaining customers and increasing their loyalty. Providing excellent customer service requires well-trained employees who can effectively handle customer inquiries and resolve their issues. In business contexts, customer service employees may face multiple challenges, including dealing with complex inquiries or operational issues.

Therefore, it is essential to have strategies for continuous training and development for customer service employees. It requires preparing them to handle various situations, necessitating a high level of technical understanding and product knowledge. For example, a customer service employee may need to know technical details about a product to offer appropriate support to the customer.

Understanding Empathy in Customer Service

Empathy is one of the key factors playing a critical role in the success of customer service. Working in this field requires a high ability to understand others’ feelings and interact with them beyond words. It is not enough for a customer service employee to be knowledgeable about the necessary information; they must also be sensitive to the various situations that customers face. For instance, when a customer contacts a customer service employee about an issue, the employee’s response should go beyond simply providing technical solutions. The customer should feel that their feelings are understood and that the issue they are facing is also the employee’s concern, enhancing their sense of appreciation and support.

In the age of technology, where most customer service is limited to written communication, it becomes essential to enhance empathy through words. An employee who uses positive and informal phrases can create a more comfortable environment for the customer. If the employee responds in a brief or cold manner, the customer may feel neglected, negatively impacting their experience. Therefore, companies should invest in training their employees on how to express empathy and understand customers’ feelings, as the emotional experience is an integral part of good customer service.

Challenges

Challenges Faced by Technical Teams in Customer Service

As technology advances, companies face numerous challenges when providing customer services. One of these challenges is the necessity to adapt to changing customer demands. Every day, customers come with new issues, and there is no fixed pattern that employees can rely on. This requires teams to be flexible and understanding of changes. For example, if a customer is facing an issue using a specific application, the employee should thoroughly understand the details of the problem and be able to provide appropriate assistance rather than relying on pre-defined procedures.

Human interaction is also a crucial element in delivering customer service. Although technological advancements provide sophisticated tools such as chatbots, there is always a need for the human element. Customers often prefer talking to a real person, especially when the issue is complex or requires emotional understanding. Therefore, companies should work to enhance a balance between technology and human interaction to ensure the best possible service.

The Importance of Marketing and Sales in Companies

Marketing and sales are fundamental aspects of the success of any business. Marketing requires the ability to understand customer needs and create brand awareness, while the role of sales revolves around closing deals and generating profits. The two teams must work integratively to ensure the achievement of objectives. For instance, if the marketing team is creating campaigns to attract customers, the sales team must be ready to engage with customers responding to those campaigns. Sales employees should have the ability to understand customer needs and offer appropriate solutions, enhancing opportunities for success.

The sales employee represents the last point of contact between the product and the customer. Therefore, they must have comprehensive knowledge of the product and the ability to present its positive aspects attractively. Sometimes, a sales employee may need to go beyond providing basic information to offering additional value to the customer. This requires strong communication skills and the ability to build long-term relationships with customers, enhancing chances for repeat business and brand loyalty.

The Role of Marketing Employees in Modern Companies

In the modern era, the role of marketing employees has become more complex and diverse. They require a deep understanding of technology and market mechanisms. For example, they should be familiar with digital tools and modern marketing techniques such as social media marketing and content marketing. They should also be capable of analyzing data to understand customer behavior and trends, helping to improve marketing campaigns and increase the effectiveness of marketing efforts.

The ability to innovate and refresh is one of the key traits required by marketers today. In a highly competitive environment, they must have the ability to create new campaigns that capture the audience’s attention and leave a strong impression. Additionally, a marketer’s ability to analyze and evaluate is vital, as it allows them to measure campaign success and make necessary adjustments to achieve desired objectives. Therefore, critical thinking and analytical skills are essential in developing effective marketing strategies.

Daily Offers and Product Categorization

Daily offers are essential elements in attracting customers and achieving sales. In the world of e-commerce, products are categorized into different sections, such as restaurants, desserts, and cafes. These classifications help customers browse easily and identify their needs more quickly. For instance, there may be a specific category for restaurants and another for desserts, facilitating the decision-making process. Therefore, strategically organizing daily offers can contribute to increasing sales rates and attracting a larger segment of customers.

Segmentations

is not limited to products but also includes the applications used to manage these products. As mentioned, each application may have its own product manager, ensuring a complete focus on enhancing the overall customer experience. For example, if there is a delivery application, the product manager is responsible for developing the user interface and ensuring ease of use, which directly reflects on customer satisfaction.

The Role of Product Managers in E-commerce

The importance of product managers in commercial work environments is increasing. These individuals are not only responsible for product development but also for ensuring that the products meet customer needs. In many companies, the responsibilities of the product manager are divided into several categories, such as front-end product manager, back-end product manager, and shipping product manager. Each of them works towards achieving specific goals related to customer experience or improving internal processes.

For example, in a company like “Z”, the product manager is the link between customers and the development team. They must be familiar with sales figures and customer purchasing behaviors to determine market needs and how products can be improved. By analyzing data, the product manager can make informed decisions regarding the launch of new features or enhancements to existing features. This process requires strong analytical skills and the ability to think strategically.

Improving Customer Experience through Product Development

Improving customer experience requires a deep understanding of their needs. Product managers must be able to offer effective and innovative solutions that address those needs. This usually involves gathering customer feedback and analyzing data related to their experience with the products. It is important to maintain continuous communication among different teams in the company, such as marketing teams, customer service, and the development team, to ensure that all aspects work in harmony.

For example, if there is an increase in complaints about a certain feature in the application, the product manager should coordinate with the development team to identify the issue and work towards a solution. This type of interaction contributes to improving the customer experience and enhances customer loyalty to the brand. Additionally, the product manager should have the ability to innovate new features based on incoming feedback, allowing the company to stay ahead in the market.

The Interconnection between Products and How to Manage Them

The success of any product depends on how it is interconnected with other products within the company. By categorizing products into clear categories, companies can improve the management of their operations. Consider “Z”, where multiple products are managed in an integrated manner. Each product is connected to others in one way or another, allowing customers to have a seamless and easy experience when using the platform. This strategy not only enhances the customer experience but also contributes to increasing revenues through improved conversion rates.

To ensure a high level of integration among various products, product managers need to work closely with the development team to ensure that all features work cohesively. For example, when developing a new feature, it must be ensured that it does not negatively impact existing features. This type of proactive thinking reduces chaos and increases operational efficiency.

Focusing on Data and Its Importance in Decision-Making

For product managers, data is one of the most valuable assets. They must analyze data related to customer behavior and sales to understand trends and patterns. Through data, they can determine whether new features are achieving their goals or if adjustments are needed. For example, if they notice that a large percentage of customers stop using a particular service, they should investigate the reason behind it and improve the service based on feedback.

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This type of precise analysis can contribute to making strategic decisions that lead to product improvement and increased customer satisfaction. Therefore, the ability to read and analyze numbers is considered a core skill for every product manager. Ultimately, the goal is to create a great user experience that leads to increased sales and enhances the brand’s position in the market.

The Importance of a Growth Mindset in the Workplace

The growth mindset is one of the modern concepts that is gaining increasing importance in contemporary work environments. This mindset is considered a fundamental principle for the development of personal and professional skills and capacities of employees. The growth mindset relies on the idea that abilities can be developed through effort and continuous learning, rather than being fixed traits. In the workplace, adopting this mindset reflects a tendency towards continuous learning and adapting to changes. For instance, when an employee adopts a growth mindset, they are keen on developing their skills through self-learning, such as obtaining certifications from e-learning platforms or attending workshops. This enhances the employee’s ability to adapt to market demands and competition, which helps the company stay ahead.

When an employee faces challenges at work, the growth mindset makes them more ready to adapt and develop new strategies to deal with those challenges. Conversely, employees with a fixed mindset may feel frustrated by challenges and prefer to retreat rather than face new demands. For example, if there is a new project that requires skills the employee has not acquired before, the employee with a growth mindset may seek to learn those skills, while the other may feel unqualified and therefore refrain from participating. Therefore, it is important to provide an environment that supports and celebrates learning and development.

Initiative in Work and Its Impact on Performance

Initiative is considered one of the essential elements of professional success. An employee who demonstrates initiative is usually more valuable in the workplace, as they strive to present new ideas and interact positively with their colleagues. Initiative reflects a spirit of creativity and the desire to improve performance. For instance, if an employee notices a problem in a certain process, they may suggest modifications to improve efficiency instead of waiting to be tasked with it. This type of behavior enhances the employee’s role as a leader and makes them appreciated in the workplace.

Moreover, employees who show initiative tend to develop their skills more quickly, as they are exposed to new situations and learn how to handle them. This dynamic makes them more prepared to adapt to the constant changes in the market. Promoting a culture of initiative in companies requires leaders to allow employees to express their opinions and ideas and to appreciate the efforts they make to improve work. There should also be a clear system to encourage individual and collective initiatives, which enhances trust and commitment among employees.

Commitment and Discipline in the Workplace

Commitment and discipline are considered key factors that contribute to enhancing overall performance within organizations. A committed employee feels a sense of responsibility towards their work and strives to achieve the company’s goals. Commitment also means the ability to manage time effectively, as the employee adheres to deadlines and prioritizes tasks. Conversely, lack of commitment may lead to declining performance and loss of trust from colleagues and management.

By cultivating a culture of commitment, companies can achieve significant improvements in productivity. This requires providing a clear environment that sets specific expectations for employees. If there is a system that monitors employee performance and emphasizes the importance of commitment, companies will witness positive results in the long term. Consistency in performance and discipline can enhance employee morale, as they feel they are part of a cohesive team striving for shared successes. Additionally, an employee who demonstrates strong commitment is expected to take on additional responsibilities, which boosts their chances of promotion within the organization.

Impact

Work Culture and Overall Performance

Work culture plays a crucial role in the performance and success of companies. Work culture reflects the values and principles adopted by the organization, as well as defining how employees interact with each other and with their clients. A positive work culture can enhance morale and increase job satisfaction. For example, companies that promote open communication and provide a stress-free environment are better able to attract and retain talent. Such a culture encourages employees to express their ideas and feelings freely, contributing to improved innovation and creativity.

When the organizational culture is inflexible or relies on strict commands, this can lead to a negative work environment, where employees feel frustrated and less enthusiastic about their tasks. In contrast, when employees feel that they are part of a culture that supports growth and development, the level of engagement and productivity rises. Therefore, it is important for companies to recognize that developing a positive culture requires continuous effort and regular assessment of how employees interact with each other and the work environment.

Effective Communication Strategies in Remote Work

The importance of effective communication increases in remote work environments, where teams rely on technology to communicate and coordinate. Using tools like Slack and task management applications like Jira and Notion can enhance efficiency and reduce communication gaps. It is important to have clear strategies for determining how teams communicate, whether through virtual meetings or instant messaging. For example, specific times for weekly meetings can be established to ensure everyone stays informed about project progress.

When communication is well organized, it helps employees understand their priorities and ensures they are working towards shared goals. Unscheduled or mandatory meetings can be burdensome for employees, so leaders should consider how to reduce the number of meetings and increase communication efficiency. By using techniques such as explanatory videos or voice messages, employees can receive information more quickly and effectively.

Knowledge Preservation and Building Institutional Culture

Knowledge preservation is considered one of the essential elements that any organization must adopt to achieve success and continuity. Many people speak about this topic as if they fear its complexities or difficulties. However, the truth is that building a culture of knowledge preservation requires patience and gradual progress. The idea here is not just to preserve information but to transform it into a part of daily work culture. The methodologies used for preserving this knowledge can be varied, such as using technological systems or building shared databases within the organization. Successful examples include companies that have developed internal platforms for knowledge sharing, which has contributed to enhancing collaboration between teams and reducing knowledge gaps. When considering how to achieve this, the focus should be on how to motivate individuals to share knowledge rather than keep it to themselves. Let’s look at the experience of a company like “Microsoft,” where the knowledge culture is an integral part of its strategies for enhancing innovation and competitive advantage.

Competition as a Factor for Performance Improvement

Competition plays a pivotal role in driving companies towards improved performance. The absence of a clear competitor in the market can sometimes lead to stagnation, as individuals do not feel the need to push for innovation or product improvement. For example, when “Uber” entered the Saudi market, there was a significant impact on “Careem,” which was already operating in the same field. The competition between them led to improved quality of services provided by each, and ultimately the final beneficiary was the customer. This dynamic between companies is a good example of how the presence of competition can raise performance standards and compel companies to deliver their best. It is important to keep in mind that competition is not always negative, but can be a strong driver for growth and development.

Challenges

Administrative Work Environment

Management faces multiple challenges in modern work environments, especially when it comes to managing salaries and employees. Among the issues managers need to consider is how to develop the management system and enhance job satisfaction among employees. Sometimes, managers may feel pressured when they receive offers from competing companies to hire outstanding employees, prompting them to think about how to increase salaries or improve the work environment to attract these talents. This requires managers to conduct a thorough analysis of data and market trends to understand how to compete effectively. There must be a balance between offering attractive incentives to employees and creating a healthy work environment that contributes to achieving the company’s goals. An example of this is “Amazon,” which has invested heavily in improving its work environment, helping it attract and retain talented employees.

Understanding the Market and Customers Through Competition

Understanding the market requires recognizing customer behavior and how they interact with the products and services offered. When an entrepreneur faces stiff competition, he must be more aware of what competitors offer and what customers expect. For example, when “Salla” and “Zid” developed their marketing strategies, they had to consider how they could better meet customer needs than their competitors. Customers have a strong voice in the market, and any changes in their behavior can significantly impact companies. Having data analysis tools and customer feedback can help companies identify their strengths and weaknesses. This deep understanding can drive innovation and improve the quality of products and services.

The General Culture and Its Impact on Performance and Productivity

The general culture in any organization plays a crucial role in determining performance and productivity levels. A work culture that encourages collaboration and creativity can lead to significant improvements in results. When a supportive work environment is established, employees feel comfortable expressing their ideas and sharing them with colleagues. This, in turn, stimulates creativity and innovation. On the other hand, there must be a balance between achieving results and maintaining employee satisfaction. For example, “Google” can be viewed as a successful model in promoting general culture, providing a flexible, innovative work environment that contributes to increasing productivity and employee well-being.

Technological Development and Its Future in E-Commerce

Technological development is radically changing the ways of working in e-commerce. Tech platforms have become prominent in shaping how merchants interact with their customers. For instance, companies invest in developing cloud systems and artificial intelligence to enhance customer experience and inventory management. This development allows merchants to manage their businesses more efficiently, helping them reach new markets and expand their operations. The shift toward digital commerce is not just a temporary trend but a comprehensive transformation that changes the way buying and selling occur. Companies that recognize this shift and invest in information technology will be better positioned to compete in the future.

The Importance of E-Learning in Marketing

E-learning has become one of the main tools for enhancing individual skills in various fields, especially in marketing. With the increasing demand for specialists in this field, the role of e-learning emerges as an effective means to meet this demand. By offering specialized educational courses, individuals can quickly and effectively acquire the necessary skills. For example, introductory courses in digital marketing have been created to teach the basics, enabling participants to understand digital marketing strategies and how to apply them in the real world.

E-training courses offer many advantages, such as flexibility in learning from anywhere at any time, in addition to access to diverse content that suits learners’ needs. Additionally, various educational platforms, such as “Zid Academies” and “King Khalid University,” encourage content diversification and provide tailored learning opportunities. This type of education reflects a cultural shift in how knowledge is acquired and skills are developed.

Learning

Electronic learning does not stop at the boundaries of traditional classrooms; it also includes practical learning and interaction with field experts. Through practical projects and lessons learned from case studies, learners can apply what they have learned in real life, enhancing their ability to face challenges in the labor market. There is also a significant impact of electronic education on promoting critical thinking and decision-making skills, both of which are vital in the field of digital marketing.

Personal Impact and Professional Development

Personal impact is considered one of the most important factors in career success. The ability to influence others through sharing knowledge and information opens new horizons both in personal and professional life. Through education and teaching others, individuals can achieve a deep impact on the lives of others, which is regarded as one of the greatest ways to influence. The knowledge that a person acquires can help shape others’ decisions, contributing to changing their career paths or even their personal lives.

Moreover, the commitment to continuous learning plays a significant role in personal and professional growth. Through continuous learning, individuals can stay informed about the latest trends and technologies in their fields. The positive impact on oneself through skill development and acquiring new knowledge can lead to the creation of better and more innovative work environments.

Personal impact is not just about influence at work; it extends to social life, where those with effective communication skills can build strong relationships with their colleagues and clients. Positive social interaction enhances collaboration opportunities and creates a healthy and productive work environment. By sharing knowledge and experiences, individuals can become part of a vast network of relationships that bolster their professional success.

Continuous Learning and Skill Development

Continuous learning is a fundamental element of career success. Individuals who continue to develop their skills and knowledge are more adaptable to rapid changes in the labor market. The success of individuals depends on their ability to learn from experiences and seek new knowledge. On-Demand Learning encourages individuals to explore topics that interest them, making the learning process more effective. This type of learning allows individuals to delve into subjects that are directly related to their career goals.

The experience of reading articles and books reflects the importance of continuous exposure to new information. By reading educational materials, individuals can enhance their knowledge and understanding of trends and innovations in their fields. Professional development is not limited to academic education; it also includes learning through practical experiences, such as participating in workshops and seminars.

The challenges faced by individuals in the work environment highlight the importance of continuous learning. The ability to adapt to changes and innovations requires a high level of readiness to learn. For example, in marketing, changes in digital marketing strategies can necessitate updating skills and knowledge. Therefore, continuous learning is considered one of the essential keys to achieving success in any profession.

Work-Life Balance

Achieving a balance between professional and personal life represents a significant challenge for many individuals, especially in volatile work environments. As professional pressures increase, it becomes necessary to find ways to ensure that there is no negative impact on personal life. Good planning and time organization can help achieve this balance. By setting priorities and planning activities, individuals can effectively manage their responsibilities.

Weekly planning can be an effective tool in achieving a balance between work and personal life. By setting a clear plan for each week, individuals can allocate time for work and time for leisure and social activities. This type of planning enhances the ability to control time and provides a sense of mental comfort.

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It is also essential for individuals to take short breaks during work to avoid burnout. Breaks help recharge energy and improve concentration. Individuals who take regular breaks are usually more productive and less prone to burnout. Therefore, individuals should incorporate periods for relaxation and fun into their daily schedules to achieve a healthy work-life balance.

The episode was summarized using artificial intelligence ezycontent

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